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Hot LIne-16121
On March 3, 2021, Mr. Tipu Munshi, Hon'ble Minister of the Ministry of Commerce, inaugurated the Hot Line 16121 of the Consumer Rights Protection Directorate, MP 'Consumer Alliance'. The service will be open 24 hours a day seven days a week.

From now on, if people are cheated by buying goods or services from anywhere in the country, they will be able to file their complaints 24 hours a day, hot 16121 hours a day, and get the information they need about consumer rights right away.