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Citizen Charter

Government of the People's Republic of Bangladesh

Ministry of Commerce

National Consumer Rights Protection Directorate

Dinajpur District Office, Dinajpur

Deputy Commissioner's Office, Room No-112, Dinajpur

Citizen Charter (Civil Service Certificate)

Serial

 

 
service name

 

 
Required time

required documents

 
Receipt of required documents

fee / charge

 
Designated Officer

 

 
Appellate Authority

 

1.

 
Offer to sell or sell a product, medicine or service at a price higher than the fixed price.

 

 

 

 

 

 

 

 

 

30 days

 

 

 

 

 

 

 

 

 

 

1. Scheduled application form
2. Receipt of purchase of goods with the signature of the seller

 

 

 

 

 

 

 

 

 


National Consumer Rights Protection Department, Dinajpur District Office, Dinajpur (Deputy Commissioner's Office Room No-112 Nichtala) or

web site

dncrp.dinajpur.gov.bd

 

 

 

 

 

 

 

 

 

Not applicable

 

 

 

 

 

 

 

 

 

 

Assistant Director
Directorate of National Consumer Rights Protection, Dinajpur District Office, Dinajpur (Deputy Commissioner's Office Room No.111).
Phone no. 0531-66711
E-mail

ad-dinajpur@dncrp. gov.bd

 

 

 

 

 

 

 

 

 

 

 

Director General
National Consumer Rights Protection Directorate, 1 Karwan Bazar (TCB Building 8th Floor) Dhaka.
Phone no-0281-89426
E-mail

dg@dncrp.gov.bd

2.

 
Knowing to sell or sell adulterated products or medicines offered to sell or sell.

3.

 
Offer to sell or sell any food products mixed with harmful substances for health.

4.

 
Frauding the customer by fraudulent advertising has deceived the general.

5.

 
Do not sell or supply the promised product or service properly.

6.

 
Rigid weight and weight loss or weight measuring instruments.

7.

 
Rugged and measured in length measurement ribbons or anything else.

8.

 
Prepare or produce any fake products or medicines.

9.

 
Offer to sell or sell expired products or medicines.

10.

 
Perform a banned work so that the life or safety of the service provider can be endangered.

11.

 
Production or processing of products in an illegal process.

12.

 
Negligence, irresponsibility, the service of the recipient or the health of the recipient.

13.

 
In order to sell a product, in violation of the obligation to record the product material, maximum retail price, date of production, expiration date etc. on the package.